As Cashmere is a 100% natural fibre it doesn't require washing often. The fibres have self cleaning properties and will only require a wash once or twice a year. We recommend you hand wash your Cashmere and follow the washing instruction on the care label carefully.  Due to the very delicate nature of Cashmere we appreciate that sometimes you may rather leave cleaning and any necessary restoration jobs to someone other than you. Do not dry clean your Cashmere as dry cleaning can be harmful to your garment and reduce its life expectancy.Â
Our team of experts will wash, dry, de-pill, re-shape, gently steam your Cashmere.
Simply send your garment to us and we will give it a thorough Spring Clean Revitalise treatment, then post it back to you as good as new!
We accept all Cashmere garments, whether branded with MIA FRATINO or another brand. Â
WASH: Pieces are carefully washed using MIA FRATINO CASHMERE CARE shampoo.
DRY:Â Garments are gently air dried in a flat protected environment where they are free from any dust or external irritants.
DE-PILL: Your garment is given a careful treatment to remove any pills (a natural occurrence in even the most expensive Cashmere!) We use our approved MIA FRATINO DE-PILLING COMB and very carefully hold your garment flat so that no damage occurs in this process. Note this will not take away from the softness of your Cashmere, just remove unwanted fuzz and pills.
REVITALISING STEAM: Finally your garment is gently steamed to ensure it resumes it's original shape and maximum soften is returned.
COMPLIMENTARY MIA FRATINO CASHMERE CARE KIT: We will give you a complimentary bottle of our Australian Made Cashmere Shampoo and MIA FRATINO de pilling comb.Â
PROTECTIVE STORAGE BAG:Â We will repack your garment into our MIA FRATINO Storage Bag so that it is returned to you in perfect condition and you have a guaranteed way to store your Cashmere for many more years of wear!
1. Print your Revitalise Treatment Request label →
Print and fill in this label. Include it in your parcel along with your garment.
2. Send your garment to:
MIA FRATINO Ltd
25-26 Altair Place
Jamisontown, 2750
NSW, AUSTRALIA
Please noteÂ
The cost of your return postage will be included at checkout. Customers are responsible to cover postage of sending your items to us. We recommend you use a trackable service as we cannot be responsible for lost items.
3. We will contact you via email to let you know when we have received your parcel.
We will give it a thorough Spring Clean Revitalise Treatment, then post it back to you as good as new!
 Once received, please allow 10 business days for your cashmere to be fully restored.
If you have any queries please don’t hesitate to call head office on 1300 003 642.
Did you know we also offer a Bespoke Repair Service? Our team can help bring your cashmere back to life in the event of damage or moth holes.
